Do I Have the Right to Refuse the Insurance Company’s Offer?

Posted on November 13, 2024 in Personal Injury

A personal injury case arises when an individual suffers harm due to another party’s negligent or wrongful actions, leading to potential claims for compensation. Accident victims have the right to reject an insurance company’s settlement offer if they believe it is insufficient. Upon rejecting the offer, an accident victim can negotiate further, seek mediation, or ultimately pursue litigation by filing a lawsuit.

An experienced Phoenix personal injury lawyer can assist by evaluating the offer’s fairness, gathering evidence to support the claim, and negotiating with the insurance company, ensuring that accident victims pursue the maximum amount of compensation available for their injuries and losses.

Common Types of Personal Injury Matters that Arise Due to Others’ Negligence

Personal injury cases often arise from the negligence of others, leading to serious injuries and significant legal repercussions. Here are some common categories.

  • Motor Vehicle Accidents – Motor vehicle accidents are among the most common sources of personal injury claims. Negligent driving behaviors, such as distracted driving, speeding, or driving under the influence, can result in severe collisions. Common injuries from these accidents include whiplash, spinal cord injuries, broken bones, and traumatic brain injuries. The effects of these injuries can lead to extensive medical bills, long-term rehabilitation, and significant emotional distress.
  • Defective Products – Product liability cases arise when consumers are injured when using defective or dangerous products. This can include anything from malfunctioning appliances to harmful pharmaceuticals. For instance, a faulty car part may lead to an accident, while a dangerous toy can cause injury to a child. Injuries in these cases can vary widely, from lacerations and burns to internal injuries requiring surgery. Victims may pursue compensation for their medical expenses and the losses incurred due to the defect.

settlement statement

  • Medical Malpractice – Medical malpractice occurs when healthcare providers fail to meet the accepted standards of care, resulting in patient harm. This can happen through misdiagnosis, surgical errors, or administering the wrong medication. Victims of medical malpractice may suffer severe consequences, including worsening health conditions, chronic pain, or even death. Injuries can range from surgical complications to misdiagnosed cancers, leading to delayed treatment and significant medical expenses.
  • Dog Bites – Dog bite incidents can lead to serious injuries, particularly when the animal is large or aggressive. Owners may be held liable if they fail to control their pets – especially if the dog has a history of aggression. Injuries from dog bites often include deep lacerations, puncture wounds, and infections. Victims may also experience psychological trauma, such as post-traumatic stress disorder (PTSD), affecting their quality of life.
  • Emotional Distress – While physical injuries are often the focus in personal injury cases, emotional distress can also stem from negligent actions. Victims may experience anxiety, depression, or other psychological issues due to traumatic experiences, such as witnessing an accident. Proving emotional distress can be complicated, but it’s essential for victims seeking compensation for the full effect of their experiences.

How to Prove a Personal Injury Case

Proving the legal elements of a personal injury claim or lawsuit requires establishing several key components: duty of care, breach of duty, causation, and damages. Each of these elements is important for a successful claim, and different types of evidence play a role in demonstrating them.

  • Duty of Care – The first step is to show that the at-fault party (the defendant) had a legal duty to act (or refrain from acting) in a certain way toward the victim (the plaintiff). This duty varies based on the relationship between the parties. For example, drivers have a duty to follow traffic laws, while medical professionals must adhere to accepted standards of care. Evidence that can support this element includes laws and regulations relevant to the situation, expert testimony about professional standards, or industry guidelines.
  • Breach of Duty – Next, you must prove that the defendant breached this duty. A breach occurs when a person fails to act as a reasonable person would in similar circumstances. Evidence to establish a breach may include witness statements, photographs of the incident, or documentation of the defendant’s actions that demonstrate negligence. For instance, in a car accident case, traffic camera footage may show that the defendant ran a red light.
  • Causation – Causation involves linking the defendant’s breach of duty directly to the plaintiff’s injuries. This requires showing that the breach was the actual cause (factually) and the proximate cause (legally) of the harm. Evidence for causation can include medical records that detail the injuries and how they relate to the incident, expert testimony to explain how the defendant’s actions led to the injuries, and accident reports that outline the sequence of events.
  • Damages – Finally, you must prove that the plaintiff suffered damages as a result of the incident. Damages can be physical, emotional, or financial. Evidence may include medical bills, proof of lost income, and documentation of pain and suffering. Personal testimony about how the injuries have affected the victim’s life can also be powerful.

Personal injury cases hinge on effectively demonstrating these components to establish liability and secure compensation for the injured party.

Why Do Insurance Companies Frequently Make Low Offers?

Insurance companies often make first low settlement offers in personal injury cases for several reasons, primarily driven by their goal to minimize costs and maximize profits.

Insurance

  • Profit Motive – Insurance companies operate as businesses, and their primary aim is to generate profit. By offering low settlements, they can reduce their overall payout, increasing their bottom line. This approach is particularly common in personal injury claims, where companies may underestimate the full extent of a victim’s injuries or damages.
  • Delay TacticsInsurance adjusters may also make low offers, hoping that claimants will accept quickly, especially if they are under financial stress. By initially offering a low settlement, the insurance company can potentially close the case without a fair assessment of the victim’s damages. Many victims, eager to resolve their financial burdens, may accept these early offers without realizing the full extent of their injuries or future medical costs.
  • Underestimation of Damages – Insurance companies often aim to minimize the perceived severity of injuries. They may downplay the medical treatment required or the long-term effects of an injury, thereby justifying their low offers. For instance, an adjuster may focus solely on immediate medical bills while ignoring ongoing therapy or lost income.
  • Legal Leverage – Insurance companies are aware that most claimants are unfamiliar with the legal process. This lack of knowledge can lead victims to settle for less than they deserve. They may also rely on the fact that many people do not pursue legal action, believing the process to be too complicated or lengthy.

Given these tactics, it’s important to have a knowledgeable personal injury attorney by your side. An experienced attorney understands the intricacies of personal injury law and the strategies that insurance companies frequently use. They can assess the true value of your claim, taking into account all current and future medical expenses, lost income, and pain and suffering.

Negotiation Skills

A skilled personal injury attorney can also negotiate effectively on your behalf, countering low offers with compelling evidence. They can gather necessary documentation, such as medical records and expert testimony, to support your case and demonstrate the full extent of your injuries and damages. Additionally, a personal injury lawyer knows the legal frameworks and can handle complex negotiations, advocating for a fair settlement that reflects your actual needs.

While insurance companies often make low offers to protect their profits, having an experienced attorney can significantly improve your chances of receiving a fair settlement. Their legal experience and settlement negotiation skills are vital in countering insurance tactics, ensuring that you are justly compensated for your injuries.

Litigating a Personal Injury Case

Successfully litigating a personal injury case involves several critical steps, beginning with filing a lawsuit in court and potentially ending with a trial or alternative dispute resolution (ADR). Here’s a breakdown of the process and how a lawyer can assist at each stage.

  • Filing a Lawsuit – The litigation process begins when the plaintiff files a complaint in the appropriate court. This document outlines the details of the case, including the nature of the injury, the facts of the incident, and the legal grounds for the claim. A personal injury attorney is essential at this stage, as they ensure the complaint is properly drafted, filed on time, and includes all of the necessary information.
  • Serving the Defendant – Once the lawsuit is filed, the next step is to serve the defendant with the complaint and a summons. This legal notice informs the defendant of the lawsuit and requires them to respond. An attorney can handle this process, ensuring that service is conducted according to legal requirements, which is vital for the case’s validity.

personal injury Lawsuit

  • Discovery Phase – After the defendant responds, both parties enter the discovery phase. This stage involves exchanging evidence, taking depositions, and gathering information relevant to the case. A lawyer plays a key role here, organizing and managing the collection of documents, questioning witnesses, and obtaining expert testimony to strengthen the plaintiff’s position.
  • Pre-Trial Motions – During or after the discovery phase, either party may file pre-trial motions, such as motions to dismiss or motions for summary judgment. These motions can significantly affect the case’s progression. An experienced attorney knows how to craft persuasive arguments for these motions, helping to establish a favorable legal framework.
  • Settlement Negotiations – Often, parties may engage in ongoing settlement negotiations to resolve the case without going to trial. A lawyer can advocate for the plaintiff’s interests, using their negotiation skills to reach a fair settlement. They understand the nuances of the case and can assess the merits of any offers that the opposing party makes.
  • Trial or Alternative Dispute Resolution – If a settlement is not reached, the case proceeds to trial or ADR, such as mediation or arbitration. During a trial, the attorney will present evidence, examine witnesses, and make legal arguments before a judge or jury. In ADR, they will facilitate discussions aimed at finding a mutually agreeable solution outside of court.

A knowledgeable attorney is important throughout this process, ensuring that the plaintiff’s rights are protected and advocating for the best possible outcome.

What’s the Value of a Personal Injury Claim?

The value of a personal injury claim or lawsuit depends on several factors, including the severity of the injuries, the various effects on the victim’s life, and the costs associated with recovery.

  • Medical Expenses – One of the primary forms of damages is medical expenses. This includes costs for hospital stays, surgeries, medications, physical therapy, and any future medical care required due to the injury. Accident victims should document all medical expenses meticulously, as these costs are often a significant portion of the claim.
  • Lost Earnings – Victims may also recover compensation for lost income resulting from their inability to work due to the accident. This includes not only the earnings lost during the recovery period but also potential future earnings if the injury significantly affects the victim’s long-term ability to work. To support this claim, documentation from employers regarding missed workdays and salary information is essential.
  • Pain and Suffering – Compensation for pain and suffering is a more subjective category that addresses the physical and emotional distress resulting from the injury. This can include chronic pain, mental anguish, and diminished quality of life. Calculating this amount can be challenging, but factors like the severity and duration of pain, emotional distress, and effects on daily activities play a significant role.
  • Emotional Distress – Beyond physical pain, accident victims may experience ongoing emotional distress, such as anxiety, depression, or post-traumatic stress disorder (PTSD). Compensation for emotional distress recognizes the psychological toll of the injury. Victims may need to provide evidence through medical records or testimony from mental health professionals to support these claims.
 Attorney Bob Boatman

Robert Boatman, Phoenix Personal Injury Lawyer

  • Property Damage – If the accident involved damage to personal property, such as a vehicle, victims can also seek compensation for repair or replacement costs. This aspect is relatively straightforward, as it typically involves receipts or estimates for repairs.
  • Loss of Consortium – In some cases, a spouse may claim loss of consortium, which refers to the loss of companionship and support due to the injury. This claim acknowledges the effects of the injury on personal relationships.

Talk with an Experienced Personal Injury Lawyer Right Away

If you recently sustained injuries in an accident, you need a knowledgeable personal injury attorney advocating for you. Your lawyer can help you decide whether to accept or reject a settlement offer in your case. If you decide to reject the offer, your lawyer can file a lawsuit and litigate your case through the state court system to a successful resolution.